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[Handling of personal information]

Hare Osugi International Co., Ltd. (hereinafter referred to as "our company") recognizes the importance of protecting personal information, and complies with the Act on the Protection of Personal Information. We strive to protect your privacy.
In addition, personal information includes address, name, telephone number, e-mail address, date of birth, and other information that can identify you as a specific individual (which can be easily compared with other information, It also includes those that can identify a specific individual.)


About privacy policy
1. Collection of personal information
Our company collects personal information from customers when applying for and attending various lessons and when registering to use picture book apps.
The purpose of using the collected personal information is to confirm applications, provide guidance on taking lessons, and confirm usage history of the app. In addition, if there is a separate purpose of use, we will clearly indicate it each time.
Personal information may be used to aggregate personal information and create statistical data that cannot identify individuals.
This material itself is statistical material and does not include personal information that can identify individuals.
In addition, in addition to using it as a reference for the development of new products and services at our company, we will inform you of information on various services, etc. (whether or not they are ours) by e-mail or post. We may use your personal information to do so.
When collecting personal information, we do not collect personal information from customers by misrepresenting the purpose of use.
We also do not collect personal information by illegal means.
Personal information provided by customers will not be used for purposes other than those specified in advance without the prior consent of the customer, unless otherwise required by law.
 
2. Use and management of personal information
We will strictly store and manage the personal information provided by our customers, and will take necessary and appropriate security control measures to prevent leakage, loss, and damage of personal information.
We will endeavor to keep personal information provided by customers accurate and up-to-date within the scope necessary to achieve the purpose of use.
・Purpose of use when personal information is obtained directly from the person by a method other than writing
To implement the Read it LOUD! business operated by the Company. Acquired personal information will be used for communication, provision of various information, etc., and will not be used for any other purpose.


3. Disclosure and provision of personal information to third parties
We will disclose personal information provided by customers to third parties without obtaining prior consent from customers, except in the cases described above and below. , will not be provided.
・When entrusting the handling of personal information to a third party in order to fulfill the purpose of use
・When required by law
Even if the handling of personal information is entrusted to a third party, the Company will exercise necessary and appropriate supervision over the entrusted party so that the personal information of the customer can be safely managed.
 
4. Cookies
A cookie is a small data file that is written to your computer's hard disk from a web server. This technology is used for a limited purpose only to provide smooth services, and customers' personal information is not collected by cookies, so please use it with confidence.
You can also refuse to accept cookies, but in this case you may not be able to use some of the services provided by this site.
About Google Analytics
This site uses Google Analytics to collect and analyze access logs in order to understand how the site is being used.
Google Analytics uses cookies to collect logs that do not contain personally identifiable information.
The collected logs are managed based on Google's privacy policy.
Click here for Google's privacy policy.


5. About SSL (Secure Socket Layer)
Our website supports SSL and encrypts communication between web browsers and web servers. Personal information entered by users, such as name, address, and phone number, is automatically encrypted.
6. About inquiry
In accordance with laws and regulations, the customer may request the purpose of use, disclosure, correction, addition, deletion, suspension of use, erasure, suspension of provision to third parties, etc. of the personal information provided by the customer. can.


7. Disclaimer
We make every effort to ensure the accuracy of the information posted on our website, but we do not assume any responsibility for any actions that users perform using the information on our website.
The Company shall not be held responsible for any damage caused to the user by the use of the Company website by the user or any damage caused by the user to a third party.


8. Copyright/portrait rights
Texts, images, and all content on our website are protected by copyright, portrait rights, etc. Unauthorized use or diversion is prohibited.
 
9. Changes to privacy policy
We may change all or part of this privacy policy. In this case, we will post the changed privacy policy on our website.
*Requests to customers
・On our website, your registration information may be protected with an ID and password.
You are responsible for managing your ID and password.


[Inquiries regarding personal information protection policy and complaint/consultation desk regarding personal information]
3-3-2-103 Nishiazabu, Minato-ku, Tokyo 106-0031
Hare Osugi International Co., Ltd.
Inquiries regarding personal information Kumiko Ito
Email address: support@haleosugi.com   *Please refrain from using specific emails
TEL: 03-6447-5980 (reception hours 11:00-18:00) FAX: 03-6447-5981


[Procedures for Disclosure, etc. of Retained Personal Data]
Regarding retained personal data, you can request "notification of purpose of use, disclosure, correction, addition or deletion of content, suspension of use, erasure, and suspension of provision to third parties" (disclosure, etc.).
We will respond to requests for disclosure, etc. of personal information by the following procedure.


・Receipt of requests for disclosure, etc.
(1) Please contact us at the address below.
3-3-2-103 Nishiazabu, Minato-ku, Tokyo 106-0031
Hare Osugi International Co., Ltd.
Inquiries regarding personal information Kumiko Ito
Email address: support@haleosugi.com   *Please refrain from using specific emails
TEL: 03-6447-5980 (reception hours 11:00-18:00) FAX: 03-6447-5981


(1) For identity verification, please mail one of the following documents.
A copy of an official document such as a driver's license or passport that can be used to verify the identity of the person (the name and address of the person requesting disclosure, etc. is stated)
Copy of resident card (made within 30 days before requesting disclosure, etc.)
(2) If the procedure is carried out by an agent, in addition to (1) "identity verification documents", please mail or bring one of the following a) and b) documents.


a) Identity verification documents of the agent
A copy of a document that certifies the agent, or an official certificate such as the agent's driver's license or passport that can be used to verify the agent (the name and address of the agent requesting disclosure, etc., is stated)
A copy of the proxy's resident card (made within 30 days before requesting disclosure, etc.)
If the agent is a lawyer, a document that shows the registration number


b) Documents certifying power of attorney (power of attorney, etc.)
If the permanent domicile is clearly indicated in the document certifying the person or agent, it can be deleted.
We will responsibly dispose of the documents certifying the identity of the individual or his/her agent within two months of receipt.
Fees for "request for disclosure, etc." and how to collect them
Only in the case of notification of purpose of use or request for disclosure, we will charge the following amount (including the reply fee from our company) per request. Please enclose a fixed-amount postal money order for the following amount when mailing the billing documents.
Fee amount: 1,000 yen (tax included)
Notification of examination results
We will notify you of the results of our internal investigation without delay by the following methods.


In the case of notification of the purpose of use and disclosure of personal information, we will mail it in writing.
In the case of correction, notification or deletion of the content of personal information, suspension of use, erasure, and suspension of provision to third parties, we will contact you by phone or e-mail.
Please select one of the following appropriate methods to send the documents.
Mail the answer to the registered address of the applicant.
Fax the answer text to the registered fax number of the person.
E-mail the answer text to the registered e-mail address of the person.
Make a call to the registered phone number of the person and answer orally.


10. Date of enactment of privacy policy
Enacted: February 11, 2023

 

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